Last updated: 20 Nov 2025
Craftcel, Vasai-Virar, Maharashtra
Email: contact@craftcel.com
SHIPPING COVERAGE
We currently ship across India only. For international inquiries, you may contact us and we will confirm feasibility based on product type and destination.
SHIPPING CARRIERS
All orders are shipped through trusted courier partners via Shiprocket. Tracking details are sent via email or SMS once the order is dispatched.
SHIPPING RATES
• Free shipping on orders above ₹800
• ₹100 shipping charge for orders below ₹800
• COD (Cash on Delivery) is available in serviceable pin codes
PROCESSING TIME
Most items are in stock and processed within 2 business days from our facility in Vasai-Virar, Maharashtra.
Since our terracotta and black pottery products are handcrafted and fragile, they may require careful packaging before dispatch.
DELIVERY TIME
Once shipped, estimated delivery timelines are:
• Metro cities: 2–7 business days
• Non-metro cities: 4–10 business days
• Remote locations: 7–12 business days
Delivery speed may vary due to courier delays, weather conditions, holidays, or other operational factors.
ORDER TRACKING
A tracking link will be shared once your order has been dispatched. Tracking updates may take up to 24 hours to appear.
CONTACT
For shipping-related queries, email us at: contact@craftcel.com